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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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stanyale jasper

July 12, 2024

5  out of  5 rating by stanyale jasper
"I got a quote from Shane McAllister and I was really impressed on how he broke everything down to me, he explained why each coverage was important and the meaning of each coverage that was offered. I got a better understanding of why higher liability is important, he gave me options to fit my budget and I look forward to doing business with all state because of that!"
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Steve Darrah

July 11, 2024

5  out of  5 rating by Steve Darrah
"I had a wonderful experience with Elli Thomas. After our initial phone conversation, I made a sit down appointment with her for the following day. She had prepared several plans with options for my review. She explained them in detail and answered all my questions. The office manager and Brad Carpenter where a pleasure to meet as well. I saved a good amount on my auto plan and Elli saved me the trouble of canceling my existing plan. I highly recommend State Farm, especially Brad Carpenter's branch office to anyone! Love their kindness, professionalism and ability to explain what their insurance can do for you."
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Wrae Vince

July 3, 2024

5  out of  5 rating by Wrae Vince
"State Farm agent, Shane McAllister, was extremely kind and helpful when we needed to find new homeowners and auto insurance. He went above and beyond to help us choose the right insurance for us. Great customer service!! We will refer our friends and family to Shane for any insurance needs!"
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Syd Moldovan

July 2, 2024

5  out of  5 rating by Syd Moldovan
"Very happy! Today is my first time getting renters insurance and Ryan from Brad carpenter State Farm was extremely helpful! Thank you again for making this easier than I could have planned!"
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Allie Finney

July 1, 2024

5  out of  5 rating by Allie Finney
"Shane was so helpful and understanding. He definitely puts customer service first!"
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Karlin Martin

June 25, 2024

5  out of  5 rating by Karlin Martin
"Shane McAllister, great guy to talk to. Very helpful and excellent explaining your plan with you."
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Elaine Karp

April 23, 2024

4  out of  5 rating by Elaine Karp
"Have never met Brad. We have been there a couple of years, only talk to his secretary who has been helpful."
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Anita Russell

April 16, 2024

5  out of  5 rating by Anita Russell
"Mr. Erik Long well did a excellent job representing your company he was patient and knowledgeable I thank him for his service"
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Kelly Starr

April 10, 2024

5  out of  5 rating by Kelly Starr
"First off I am a roofing contractor (Crest Roofing) and the majority of our business are insurance claims. Needless to say we don’t always see things the same way. But we installed a roof recently and Brad was the agent for the homeowner who had State Farm Insurance. And I will say this, it has been one of the most pleasant experiences I have ever had. Brad and Brittany were exceptional and very very fair I couldn’t have asked for a better group to work with. I am buying a new home soon and I will definitely place insurance with these guys. Very very good organization to deal with they went the extra mile for their homeowner!"
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Klay Krumm

April 2, 2024

5  out of  5 rating by Klay Krumm
"Shane is all you can ask for when looking for any type of insurance. Honest, knowledgeable, and straight to the point. He knows what he is talking about and provides great service. More than happy to have switched to State Farm because of him and saved a lot of money with better coverage too."
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Keno Sultan

March 25, 2024

5  out of  5 rating by Keno Sultan
"I want to send a shout-out to Alexa and Ryan. I was hoping to get a hold of Brad to express my concerns but both those two were there to assist me when I needed it. I appreciated it very much and would recommend those two to anyone even if you need to talk to them!"
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Jasent Ullom

October 6, 2023

5  out of  5 rating by Jasent Ullom
"Shane was extremely helpful and informative with helping me switch from nationwide. He saved me a ton on my car insurance and renter's."
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jason morsey

August 30, 2023

5  out of  5 rating by jason morsey
"Alesha was a pleasure to work with . Friendly, professional, and quick to respond. Would definitely recommend this team!"
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Alexis Andersen

August 18, 2023

5  out of  5 rating by Alexis Andersen
"I worked with Shane. He got me set up with what I needed and listened to and worked with my needs, not just trying to make a sale."
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Susan Carrier

August 7, 2023

5  out of  5 rating by Susan Carrier
"I had the pleasure of discussing my insurance needs today with Shane McAllister. He did a great job. Extremely pleased with his service and knowledge. Wonderful customer service."
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Brandon Sand

August 4, 2023

5  out of  5 rating by Brandon Sand
"Shane was a huge help getting me a new car insurance policy. My previous provider raised my rates and Shane did everything he could to get me a better price with other benefits included. Definitely recommend talking to these guys if you’re looking for a new policy."
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Jennifer Fridley

July 15, 2023

5  out of  5 rating by Jennifer Fridley
"Very nice gentleman. Very helpful and got me more insurance for less money. Shane, you are a nice guy and very helpful. Thank you!"
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Jadyn Phelps

July 14, 2023

5  out of  5 rating by Jadyn Phelps
"Just wanted to give a shout out to Teresa Sams for making my experience awesome! She made everything super easy for me and was extremely caring! I have never had a company put so much thought into making sure I had something! Definitely telling all of my friends and family about Teresa!"
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Richard Rachel

July 14, 2023

5  out of  5 rating by Richard Rachel
"Was looking to change my homeowners insurance Zach McAllister gave me a call any bundle my insurance for me save me money! Happy with my policy!!!"
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LaDonna Leavers

July 9, 2023

1  out of  5 rating by LaDonna Leavers
"Was getting a quote and was going to go with them for insurance until Shane decided it was appropriate to tell me that I should get rid of my pets. That is absolutely unprofessional, rude and unnecessary. He should've stuck with the reason for the call."
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D.C. Senseman

May 26, 2023

5  out of  5 rating by D.C. Senseman
"I was very happy with my experience with Brad Carpenter. Brad was very patient in explaining all of the different aspects of my policies. Once I decided to go with State Farm, Brad walked me thru the entire process and everything was put into place effortlessly. Thank you Brad!"
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Jon Arelt

May 8, 2023

5  out of  5 rating by Jon Arelt
"I had the pleasure of working with Shane for my new auto policy. Great guy to work with, definitely had my best interest in mind while working through my quote. I’ve already recommended Shane to several friends and family."
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Mark Van Pelt

May 7, 2023

5  out of  5 rating by Mark Van Pelt
"Brad will take great care of you! Saved me a ton of money on my car insurance and offered me other products that provided significant value."
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Carol Castellanos

April 27, 2023

5  out of  5 rating by Carol Castellanos
"I just got done talking with Erik Longwell he was Awesome very polite and the informative you now have a new customer Thank you"
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Marlene Kanipe

March 27, 2023

5  out of  5 rating by Marlene Kanipe
"What a great transition changing insurance policies. Worked with Erik and I know I will be taken care of as a person not a number and saved a good amount of money too. I am a little picky Erik got all my questions answered with no pressure to sign up. Highly recommend giving them a call."