State Farm® Insurance Agent Brad Carpenter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rex Farnsworth
March 18, 2025
5
out of
5
rating by Rex Farnsworth
"Very friendly agent. Also very informative on my new policy. Would definitely recommend"
We responded:
"Thank you Rex for allowing us to help you with all of your insurance needs! Reviews like this are what is keeping us the #1 insurance agency in Stark and surrounding counties! "
poop had
March 14, 2025
5
out of
5
rating by poop had
"They brought my current payment for my car down by $100!! they are super nice and help with anything your confused about"
We responded:
"Thank you for the great review! I am glad we were able to help with clarifying any concerns. We appreciate you choosing us for all of your insurance needs!"
Kyleigh Cook
March 13, 2025
5
out of
5
rating by Kyleigh Cook
"Shane did an amazing job explaining everything, as I’m still learning with all kinds of insurances. He was super knowledgeable and the prices are reasonable!!"
We responded:
"Thank you Kyleigh for the amazing review on Shane and our agency! I appreciate you choosing us for your auto insurance and look forward to working with you in the future!"
Susan Wagner
March 12, 2025
5
out of
5
rating by Susan Wagner
"We contacted Ellie at the Brad Carpenter Agency (State Farm) for quotes on our insurance since the umbrella policy had gone up considerably. Ellie is extremely pleasant and professional and both my husband and I enjoyed working with her, especially since she was able to save us a considerable amount of money on our auto, tenants and umbrella insurance polices. Thanks Ellie and State Farm !!!! I would highly recommend giving her a call."
We responded:
"Thank you Susan for the trust you placed in our agencies. Elli is a valuable member of our team and does an outstanding job as you mentioned in your review. I appreciate your review and allowing us to help you with your auto insurance, umbrella, and renter's insurance needs!"
Ginny Stedke
February 28, 2025
5
out of
5
rating by Ginny Stedke
"I did a lot of research online and local looking for an insurance company that had the best policy/rates for my auto and home since my previous insurance company doubled my policy amount. I found this State Farm online and completed the quote request. Elli contacted me, and through a few phone calls, she came up with the best rate, beating all my other quotes. If I had any questions, Ellie would get back with me asap. It was a pleasure working with Elli and I have already referred her to a couple of my friends."
We responded:
"Thank you for the amazing feedback on Elli and our agency! Reviews like this keep us #1 in auto insurance in Ohio!"
Denise Gili
February 26, 2025
5
out of
5
rating by Denise Gili
"I am thrilled with the quotes I was provided by Shane at Brad Carpenter Insurance Agency! Shane is wonderful to work with and saved me from paying almost double that my previous company was going to charge! Thank you!"
We responded:
"Denise, I appreciate you review of Shane and our agency! I am pleased we were able to assist you with your auto insurance, condo insurance, and umbrella...so important! We look forward to working with you in the future to ensure you are confident and comfortable with everything we recommend. "
Martha Moyers
February 18, 2025
5
out of
5
rating by Martha Moyers
"I am a recent customer with State Farm and spoke with your Agent- Shane McAllister. He answers my questions and helped me so much. Explained everything to me that I needed to have."
We responded:
"Thank you Martha for the great review! I am so glad Shane was able to assist you. We look forward to working with you on your auto insurance!"
Steve Lehota
February 12, 2025
5
out of
5
rating by Steve Lehota
"I want to thank Elli Thomas for going over my insurance quote and explaining every part of my plan.."
We responded:
"Appreciate the great review on Elli and our office. Thank you for choosing us for all of your insurance needs! These reviews keep us in the #1 spot for best insurance agencies in Stark county!"
Kathy Nohl
February 12, 2025
5
out of
5
rating by Kathy Nohl
"i had really good service elli was so great she really helped me out so much its so nice to actually nice to talk to a real person not automated. ty elli i highly recomend her."
We responded:
"Thank you Kathy for the great review and for choosing us for your auto insurance and renter's insurance needs! Your review continues to keep us as the best insurance agency in Stark county!"
amy packer
February 11, 2025
5
out of
5
rating by amy packer
"Elli Thomas was so incredibly helpful! She helped me understand any questions I had about renters insurance and the car insurance I added to my existing policy! Both her and Brad (who I spoke to last time) always make me feel heard. Walking away once again extremely happy with the experience and I feel taken care of! Highly recommend!"
We responded:
"Thank you Amy for choosing our agency for your auto insurance and renter's insurance needs! Elli is a great addition to our team. I am pleased to read the positive comments on her! These help us maintain being the #1 insurance agency in Stark and surrounding counties!"
Teri “Teri” arnett
February 10, 2025
5
out of
5
rating by Teri “Teri” arnett
"Talking with Elli was a joy. She helped me with what I needed and took care of other things for me, ( me being Robert Mason)"
We responded:
"Thank you Robert for the great review! Elli is a gem and loves helping people. Your review is much appreciated and keeps us the best choice for auto insurance and life insurance in Ohio!"
Pamela Clemons
February 7, 2025
5
out of
5
rating by Pamela Clemons
"Ellie was so helpful and informative. She saved me over $300 a year on my house and car insurance."
We responded:
"Thank you Pamela for the great review on our agency and Elli! She is an awesome part of our team and reviews like yours keep us #1 in auto insurance and home insurance in the state of Ohio!"
Faith Baker
February 4, 2025
5
out of
5
rating by Faith Baker
"I called with some questions and Ellie answered them for me and helped us save some money! Very happy with my experience!"
We responded:
"Thank you for the review on Elli! She provides great service and cares about our customers. Thank you for choosing us for your auto insurance and home insurance needs!"
Brianna
February 4, 2025
5
out of
5
rating by Brianna
"Elli is AMAZING!! She is very friendly, patient and knowledgeable!!! She was able to set up a car insurance and renters insurance policy that saves me over $200 a month!!! With my crazy personal schedule most of our communication was done through emails, ALWAYS with a quick response from her!! Any questions I had she had the answer!! I highly recommend her for any of your insurance question!!!"
We responded:
"Brianna, thank you for the review on Elli! I am so pleased to hear we were able to meet your needs and save you money! We are so pleased your review will keep us #1 in auto insurance in Ohio!"
thebakercrew
February 3, 2025
5
out of
5
rating by thebakercrew
"Elli was very helpful and easy to talk to. She was able to answer questions that I had and made me feel confident in her answers. She took her time with my policy and my daughter's and never pressured us to buy a service that we might not have wanted. She stated many times to not hesitate to call her with any questions that I might think of later that I forgot to ask. Overall a good experience for something that I have to pay money for and never actually receive a product. lol"
We responded:
"Thank you for the great review on Elli! She is awesome and truly cares about helping people. I appreciate you taking the time to write a review and keeping us the #1 insurance agency in Ohio!"
Bethany Kirk
January 22, 2025
5
out of
5
rating by Bethany Kirk
"Great customer service!"
We responded:
"Thank you Bethany for the great review! Always good to hear from you! Your review continues to help us be the #1 auto agency in Ohio!"
Steve Webb
January 20, 2025
5
out of
5
rating by Steve Webb
"Elli was amazing made sure I was saving as much as possible with the best coverage saved me 55 dollars a month on my car insurance also helped me save money on my home insurance"
We responded:
"Thank you Steve for the great review on Elli! I am proud of her hard work and wanting the best for our customers. I appreciate you choosing for your auto and home insurance needs. Your great review keeps us the #1 agency in Ohio for auto insurance!"
Terry West
January 14, 2025
5
out of
5
rating by Terry West
"Excellent service !!"
We responded:
"Thank you Terry for the awesome review of our office! I appreciate you choosing us for your auto insurance and keeping us #1 in insurance in Ohio!"
Ilene Daniels
January 11, 2025
4
out of
5
rating by Ilene Daniels
"Appreciate the hard work that they put in to get great car insurance!"
We responded:
"Thank you Ilene for the great review! If you get a chance let us know who you worked with so we can praise them as well. We pride ourselves in helping the community be properly insured!"
Leonid Sytnyk
January 10, 2025
5
out of
5
rating by Leonid Sytnyk
"I had an excellent experience working with Shane as my insurance agent. He was incredibly helpful and professional throughout the entire process of setting up my auto insurance. Shane took the time to explain all the coverage options, answered all my questions clearly, and ensured I got the best policy that fits my needs and budget. His friendly and patient approach made the entire experience stress-free and pleasant. I truly appreciate his expertise and dedication to providing outstanding service. Highly recommend Shane to anyone looking for a reliable and knowledgeable insurance agent!"
We responded:
"Thank you Leonid for taking the time to write such a great review on Shane and our office! I appreciate you choosing us for your auto insurance needs and keeping us the #1 auto insurance provider in Ohio!"
darv swarey
January 9, 2025
5
out of
5
rating by darv swarey
"I like state farm always professional and don't waste my time 10/10"
We responded:
"Thank you Darv for the awesome review! I appreciate you choosing us for your auto insurance needs and keeping us #1 in Ohio!"
Victor Gomez
January 8, 2025
5
out of
5
rating by Victor Gomez
"Very friendly services and very professional and smooth transition on all documents"
We responded:
"Thank you Victor for the awesome review! I appreciate you choosing our agency for all of your auto insurance, home insurance, umbrella insurance, and recreational insurance needs. Customers like you are the reason we are the #1 agency in Ohio!"
Curtis Bowen
December 20, 2024
5
out of
5
rating by Curtis Bowen
"Been going to Shane for about a year now and can’t express how happy I’ve been. Always looking out for me to help me save more with the best coverage. I couldn’t recommend these guys enough"
We responded:
"We appreciate your business Curtis! It is customers such as yourself who keep us the #1 auto insurance company in Ohio!"
Terrance Nims
December 19, 2024
5
out of
5
rating by Terrance Nims
"The overall customer service is perfect they really found me the lowest insurance monthly payment I was ever found"
We responded:
"Appreciate the great review Terrance! So glad we could help!"
Noor
December 19, 2024
5
out of
5
rating by Noor
"Brad and his team are the best!! They are so helpful and kind! Shane specifically was soo helpful even when I had so many questions and needed some guidance! I highly recommend them!"
We responded:
"Thank you Noor for the awesome review of our agency! I appreciate you choosing us for your auto insurance, umbrella and renter's insurance policies. We aim to be the best office and this is being achieved because of great customers like yourself! Thank you again for keeping us #1 in insurance in the state of Ohio!"