State Farm® Insurance Agent Brad Carpenter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carole Disp
November 4, 2024
5
out of
5
rating by Carole Disp
"Agent was thorough, helpful, and knowledgeable. Would recommend this office to friends."
We responded:
"Thank you Carole for taking the time to leave us a great review! Your trust is important and we appreciate the opportunity to help you with your auto insurance, home insurance, and umbrella insurance. We will continue working hard for you and being the #1 auto insurance agency in Summit and Stark counties."
Terry Cook
November 1, 2024
5
out of
5
rating by Terry Cook
"Today I spoke with Elli and to be very honest, she was the most helpful, polite and honestly one of the nicest people that I have spoken with. She made this process very easy but very informative. I would recommend here to all family and friends!!!! Thank you so much Elli"
We responded:
"Thank you Terry for the amazing review! Elli is awesome and truly cares about people! I appreciate you choosing us for your auto insurance, home insurance, and umbrella insurance (so important). Reviews like yours keep us as the #1 insurance agency in Ohio!"
Bethany Carter
November 1, 2024
5
out of
5
rating by Bethany Carter
"Elli was so very kind and assisted me with making changes to my policy. I cannot say enough good things about this State Farm location."
We responded:
"Thank you Bethany for the great review! Elli is awesome and shows it with all of her awesome reviews! I appreciate you keeping us the #1 State Farm agency in Ohio!"
Paul Smith
October 26, 2024
5
out of
5
rating by Paul Smith
"Elli was fantastic. She explained everything really well and was super patient with me and my questions. She got me a great deal. Thank you Elli!!"
We responded:
"Thank you Paul for choosing us for your auto insurance needs! Elli is awesome and a great addition to our team. I appreciate you keeping us the #1 auto insurance provider in Ohio!"
Victor Santiago
October 25, 2024
5
out of
5
rating by Victor Santiago
"Happy and pleased with the attention, happy to belong to State Farm"
We responded:
"Thank you Victor for choosing us as your auto insurance provider! We pride ourselves on taking care of people and working with clients like yourself makes all the difference."
Vicki B
October 24, 2024
5
out of
5
rating by Vicki B
"Elli, was super helpful and super sweet. Great person to talk with."
We responded:
"Thank you Vicki for the awesome review of Elli! We appreciate you trusting us with all of your insurance needs and keeping us #1 in Ohio!"
Kay Ward
October 21, 2024
5
out of
5
rating by Kay Ward
"Very knowledgeable of insurance costs and ways to save. Thank you"
We responded:
"Thank you Kay for the awesome review! I appreciate you trusting us with your insurance needs and keeping us the #1 insurance agency in Stark and Summit counties."
Mike Wolf
October 12, 2024
5
out of
5
rating by Mike Wolf
"Elli was very helpful as they always are at this agency."
We responded:
"Thank you Mike for the great review on Elli! I appreciate you choosing us for all of your auto, home, and recreational vehicle insurance needs! These great reviews keep us as the #1 insurance agency in Ohio!"
Kristina Artino
October 11, 2024
5
out of
5
rating by Kristina Artino
"Elli Thomas at State Farm was competent, efficient, and knew what she was doing. I appreciated the efficiency as I have a very busy schedule."
We responded:
"Thank you Kristina for the great review on Elli! She is an amazing part of our team. I appreciate you choosing our agency as your auto insurance and home insurance provider. Your business continues helping us be the #1 auto insurance and home insurance provider in Ohio!"
Barbara Bayne
October 9, 2024
5
out of
5
rating by Barbara Bayne
"I called today to make my payment and spoke with Shane. He was a very nice, helpful and outgoing young man. He went over my policy and all addition options with me. I added an umbrella policy and renters insurance for a fantastic price! He explained everything to me in detail and took time to make sure I was satisfied. I enjoyed talking with him. State Farm has always been great to me. I wouldn’t go anywhere else for my insurance needs."
We responded:
"Thank you Barbara for the amazing review! I am so appreciative of your willingness to work with us as we protect what is most important to you! Your review is truly appreciated! Thank you for keeping us the #1 insurance agency in Ohio!"
Crystalyou are alive Mills
October 3, 2024
5
out of
5
rating by Crystalyou are alive Mills
"Shane was awesome I recommend him to anyone he have a great personality and he was very generous an courteous…,"
We responded:
"Thank you Crystal for choosing us as your auto, home, and umbrella insurance provider! Shane is indeed awesome and I appreciate you recognizing him! I appreciate you keeping us the #1 insurance agency in Ohio!"
Ramesh Sonani
September 10, 2024
5
out of
5
rating by Ramesh Sonani
"He supports always and gave me good rate ."
We responded:
"Thank you so much for the 5 star review! We appreciate you choosing us for your auto insurance and keeping us #1 in Summit county! Our Barberton team enjoys working with you!"
Joseph Vojacek
September 6, 2024
5
out of
5
rating by Joseph Vojacek
"I was looking for a new ins comp quickly and Elly was amazing at helping me out. Not only did I get a new policy in less then a hour, she also saved me over $200 per month. I highly recommend using anyone in this group if u are looking for a cheaper an better experience with INS needs. -Cassandra-"
We responded:
"Thank you Cassandra for the amazing review on Elli! We appreciate you choosing us for auto insurance and keeping us #1 in Ohio! We look forward to helping you protect your family more in the future."
Matt Ellington
September 5, 2024
5
out of
5
rating by Matt Ellington
"I spoke with Elli this morning on our coverage, and she took care of everything in a timely manner. She communicated everything clearly and even called back to make sure I was aware of a slight discrepancy in the amount I was to be charged. Elli, along with Ryan and the rest of the team, are knowledgeable and willing to help in any way that they can. This is why we've been with State Farm for the last 23 years!"
We responded:
"Thank you Matt for your amazing review and loyalty! I appreciate you recognizing our great team! I am also grateful for you trusting us with your auto insurance and home insurance needs and keep us the #1 agency in Stark and Summit counties!"
Beth Solomon
August 31, 2024
5
out of
5
rating by Beth Solomon
"They are wonderful and very nice to deal with. They took the time to explain everything and looked for more things to help with saving me money. Love them!!!!"
We responded:
"Thank you Beth for the review and recognizing how much we care! I appreciate you being with us for so long and keeping us the #1 insurance carrier in Ohio!"
Jenna Smith
August 30, 2024
5
out of
5
rating by Jenna Smith
"So happy with my experience with Shane. Very kind, personable, & explanatory throughout the entire process."
We responded:
"Thank you Jenna for the great review! Shane is an awesome part of our team and your review is right on! I appreciate you choosing us for your auto insurance, disability insurance, and life insurance as these are all important in protecting your future! "
Allen Zitney
August 25, 2024
5
out of
5
rating by Allen Zitney
"Everything was so easy to change and they saved me money for better coverage ,good people all around."
We responded:
"Hello Allen...thank you for the great review of our office. I am pleased we were able to save you money and help with better coverage on your auto insurance policies and renters insurance. Thank you for helping us be the #1 auto insurance in Ohio!"
Elijah Arelt
August 23, 2024
5
out of
5
rating by Elijah Arelt
"I have no complaints what so ever from this office, they’ve been extremely helpful getting new vehicles added to my plan and getting discounts on my existing vehicles"
We responded:
"Thank you Elijah for the 5 star review! I appreciate you choosing us for your auto insurance and life insurance as they are vitally important! Please continue to tell others to help us stay #1 in auto insurance and life insurance in Stark and Summit counties."
Robert Dressler
August 22, 2024
5
out of
5
rating by Robert Dressler
"The Brad Carpenter State Farm Team has been great, professional and care about your needs."
We responded:
"Thank you Robert for the kind words about your team. We are here to serve you and appreciate you choosing us to handle your auto insurance needs!"
Danielle Bailey
August 19, 2024
5
out of
5
rating by Danielle Bailey
"I had a wonderful experience with Elli Thomas. After our initial phone conversation, she made it seamless and easy to switch companies. She was very helpful and made the entire process manageable. I highly recommend Elli to anyone."
We responded:
"Thank you Danielle for the outstanding review of Elli! I appreciate you choosing us for your auto insurance and home insurance. Customers like you are what keep us #1 in insurance in Ohio!"
Mara Lemasters
August 16, 2024
5
out of
5
rating by Mara Lemasters
"Wonderful experience with Shane! Very happy I went with State Farm Insurance."
We responded:
"Thank you Mara for the 5 star review on Shane! I appreciate you allowing us to protect you with auto insurance and keeping us #1 in Ohio!"
Jenny Mason
August 8, 2024
5
out of
5
rating by Jenny Mason
"Brad was very knowledgeable, answered all my questions and provided me with services I didn’t even know I was able to add on to my policy."
We responded:
"Thank you Jenny for the kind words about Shane in our office! We enjoy educating and protecting families from the unexpected. Working with great clients like yourself makes the job even more fun and exciting! "
Cara Smith
August 1, 2024
5
out of
5
rating by Cara Smith
"We were referred by our friends and were so BLOWN AWAY by the excellent and expedient service we received for both auto and homeowners insurance! Elli was AWESOME!! WOW!! Thanks so much for making our experience a great one!!!! (Is there a place for more than 5 stars?!! 😊)"
We responded:
"Thank you Cara for the amazing review! Seriously...amazing review of Elli! I appreciate you trusting us to protect your assets with auto insurance and home insurance! We truly enjoy helping people all over the great state of Ohio!"
Julia Hartman
July 31, 2024
5
out of
5
rating by Julia Hartman
"Wonderful doing business with you."
We responded:
"Thank you for the amazing review! Appreciate you keeping us as the #1 insurance company in Summit and Stark counties!"
Kimberly Wensil
July 29, 2024
5
out of
5
rating by Kimberly Wensil
"Very professional, courteous, all around exceptional"
We responded:
"Thank you, Kimberly, for taking the time to leave us a great review. I appreciate you giving us the opportunity to protect you and your assets. We are grateful you chose us for your auto insurance, home insurance, and umbrella insurance needs and keeping us #1 in Ohio!"