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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaine Chewning

May 15, 2025

5  out of  5
rating by Elaine Chewning
"I had the pleasure of speaking to Eli with State Farm, she helped me add my son to our policy for his motorcycle, she also listened to me ramble about me not liking the purchase for him 😁they have been wonderful to me and understanding my safety concerns for my family I would highly recommend this insurance company they care about their clients, thanks again Eli have a wonderful day!"
We responded:
"We appreciate this review so much Elaine! I am pleased we were able to assist you with a motorcycle policy and additional health protection. This is so important! Reviews like yours keep us as the #1 motorcycle insurance agency in Ohio!"
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Gina Basham

May 8, 2025

5  out of  5
rating by Gina Basham
"I just talked to Shane from State farm he gave me the best quote and I finally got insurance for a car did I now own and I haven't had a car in 20 plus years! He was so personable and helpful and I really appreciate him so much! What a great company! Thank you!"
We responded:
"Thank you Gina for the great review on Shane! He is awesome and helps so many people all over Ohio. Reviews like yours are what keeps us the #1 auto insurance provider in Ohio!"
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tylerrob325

May 1, 2025

5  out of  5
rating by tylerrob325
"Shane is wonderful guy to work with. Saved me money and was honest with me throughout the process. I appreciate getting information completely straight forward and honesty goes a long way with me. I became a loyal customer based on character, honesty, and respect today. People make the difference for me when choosing who I give my business to. Thank you! P.S. I couldn’t tell if he had a polo and khakis on…lol"
We responded:
"Thank Tyler for the PS...love it! I know he had a red polo on but I do not remember the pants :) I appreciate your honest approach to leaving a review. Thank you for choosing us for your auto insurance and home insurance needs. Reviews like these are what is keeping us #1 in Ohio!"
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Cassie Chinn

April 25, 2025

5  out of  5
rating by Cassie Chinn
"I was able to find the best rate and get everything I needed covered in my new policy. Your representative was professional and knowledgeable."
We responded:
"Thank you Cassie for the great review! I am pleased to hear we were able to assist you with auto insurance and renter's insurance. Reviews like this are what keep us the top insurance agency for auto insurance in Ohio."
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Ammon Hershberger

April 21, 2025

5  out of  5
rating by Ammon Hershberger
"Shane is absolutely great to deal with explained things down to a t.. much cheaper n great to deal with ... is what I call great service"
We responded:
"Thank you Ammon for the great review of our agency and Shane! We strive to educate and make sure you are matched with the proper level of coverage. I appreciate you choosing us for your auto insurance, life insurance and home insurance needs."
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Linda Bowers

April 18, 2025

5  out of  5
rating by Linda Bowers
"Very friendly and helpful"
We responded:
"Thank you Linda for the great review! I am so pleased we were able to help you with your auto insurance needs. These reviews keep us the #1 agency in Ohio!"
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James Dobbs

April 15, 2025

5  out of  5
rating by James Dobbs
"Elli was the best. Answered all questions. Made sure I understood all of the policies. Very professional and super nice. She is indeed an asset to State Farm."
We responded:
"Hello James and thank you for the great review! You are correct saying Elli is an asset to our agency! I appreciate you choosing us for your auto insurance, condo insurance, and umbrella insurance needs."
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Diamond S Horse Co. LLC training videos

April 15, 2025

5  out of  5
rating by Diamond S Horse Co. LLC training videos
"Ellie was absolutely fantastic to work with on my insurance needs. Got me in a renters policy and umbrella coverage for a great price! Highly recommend her and this agency!"
We responded:
"Thank you for the great review on Elli and our agency! Reviews like these are what keep us #1 in auto insurance, renter's, umbrella insurance, and business needs in Ohio."
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Ray Mozzochi

April 10, 2025

5  out of  5
rating by Ray Mozzochi
"Finally a quote I can live with and much better coverage."
We responded:
"Thank you Ray for choosing our agency for your auto insurance needs! I really like you mentioning better coverage! Reviews like these keep our agency #1 in Ohio!"
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Aclass 10

April 8, 2025

5  out of  5
rating by Aclass 10
"Mrs. Ellie Thomas was sure & thorough. Pleasant, assuring voice and seem to have my best interest for my policy. Check out Mrs Thomas! she's seems to be a decent individual along with being a good listening agent. Not that most should expect this.. but she worked after her normal work hours to help me with my own schedule. Thank You again Mrs Ellie."
We responded:
"Thank you for the amazing review on Elli and our agency! I am so pleased we were able to help you with your insurance needs. I also appreciate the highlight surrounding Elli helping you after hours!"
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Amy Hegwood

April 2, 2025

5  out of  5
rating by Amy Hegwood
"We are thrilled with our experience with State Farm. Not only was Shane McAllister friendly and informative, he saved us hundreds on our home and auto insurance. We are now working with him for life insurance. He has been an absolute pleasure to work with and we would definitely recommend him."
We responded:
"WOW! Thank you Amy for the awesome review on Shane and our agency! I am so pleased we were able to help you with all of your insurance needs, especially the life insurance! Reviews like yours are what keeps us the #1 auto insurance and life insurance provider in Ohio!"
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Katrina Griffith

March 31, 2025

5  out of  5
rating by Katrina Griffith
"I recently worked with Shane from State Farm insurance, and I couldn’t be more pleased with the service I received. He was incredibly helpful in adding homeowners coverage to my existing policy. Shane took the time to thoroughly review my policy, ensuring that everything was accurate and that I understood exactly what I was paying for. His attention to detail and commitment to providing excellent service made the whole process smooth and stress-free. I highly recommend Shane for anyone looking for reliable insurance assistance!"
We responded:
"Thank you Katrina for taking the time to write this review on Shane and our agency! I am so pleased he was able to take care of your needs and focused on the details. Your review keeps us the #1 insurance agency in Ohio!"
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Martha Chandler

March 28, 2025

5  out of  5
rating by Martha Chandler
"Mr. Carpenter made the transition to State Farm the easiest procedure in changing over from another company. We have been very satisfied with the service information, notifications and availability of your agents. Kudos and thank you!"
We responded:
"Hello Martha and thank you for the great review on our agency and agents! They are a great team! I appreciate you placing your trust in us for your auto insurance, renter's insurance, umbrella insurance, and life insurance. This is what keeps us the #1 choice for insurance in the state of Ohio!"
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Ron Brown

March 27, 2025

5  out of  5
rating by Ron Brown
"Shane was polite and very well informed. Great experience!!"
We responded:
"Thank you so much Ron for the awesome review of Shane and our office! I appreciate you choosing us for your insurance needs and keeping us the #1 insurance agency in Ohio!"
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vickie geissler

March 26, 2025

5  out of  5
rating by vickie geissler
"Shawn has always been very professional and very helpful with everything. He always makes sure I have w h at i need. Thank you Shawn"
We responded:
"Thank you Vickie for the great review of our office! We appreciate you choosing us for all of your insurance needs! "
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Angel Kline

March 24, 2025

5  out of  5
rating by Angel Kline
"Even though Brad didn't pick up the phone. Alexa picked up for him and made getting my insurance set up really easy and was also was really nice and comfortable to talk to, I really appreciated the service.👍"
We responded:
"Thank you for the kind words on Alexa! I am pleased she was able to help you with your auto insurance and life insurance...great way to protect and save! I appreciate you keeping us the #1 insurance provider in Ohio!"
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Rex Farnsworth

March 18, 2025

5  out of  5
rating by Rex Farnsworth
"Very friendly agent. Also very informative on my new policy. Would definitely recommend"
We responded:
"Thank you Rex for allowing us to help you with all of your insurance needs! Reviews like this are what is keeping us the #1 insurance agency in Stark and surrounding counties! "
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poop had

March 14, 2025

5  out of  5
rating by poop had
"They brought my current payment for my car down by $100!! they are super nice and help with anything your confused about"
We responded:
"Thank you for the great review! I am glad we were able to help with clarifying any concerns. We appreciate you choosing us for all of your insurance needs!"
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Kyleigh Cook

March 13, 2025

5  out of  5
rating by Kyleigh Cook
"Shane did an amazing job explaining everything, as I’m still learning with all kinds of insurances. He was super knowledgeable and the prices are reasonable!!"
We responded:
"Thank you Kyleigh for the amazing review on Shane and our agency! I appreciate you choosing us for your auto insurance and look forward to working with you in the future!"
Profile photo of Susan Wagner

Susan Wagner

March 12, 2025

5  out of  5
rating by Susan Wagner
"We contacted Ellie at the Brad Carpenter Agency (State Farm) for quotes on our insurance since the umbrella policy had gone up considerably. Ellie is extremely pleasant and professional and both my husband and I enjoyed working with her, especially since she was able to save us a considerable amount of money on our auto, tenants and umbrella insurance polices. Thanks Ellie and State Farm !!!! I would highly recommend giving her a call."
We responded:
"Thank you Susan for the trust you placed in our agencies. Elli is a valuable member of our team and does an outstanding job as you mentioned in your review. I appreciate your review and allowing us to help you with your auto insurance, umbrella, and renter's insurance needs!"
Profile photo of Ginny Stedke

Ginny Stedke

February 28, 2025

5  out of  5
rating by Ginny Stedke
"I did a lot of research online and local looking for an insurance company that had the best policy/rates for my auto and home since my previous insurance company doubled my policy amount. I found this State Farm online and completed the quote request. Elli contacted me, and through a few phone calls, she came up with the best rate, beating all my other quotes. If I had any questions, Ellie would get back with me asap. It was a pleasure working with Elli and I have already referred her to a couple of my friends."
We responded:
"Thank you for the amazing feedback on Elli and our agency! Reviews like this keep us #1 in auto insurance in Ohio!"
Profile photo of Denise Gili

Denise Gili

February 26, 2025

5  out of  5
rating by Denise Gili
"I am thrilled with the quotes I was provided by Shane at Brad Carpenter Insurance Agency! Shane is wonderful to work with and saved me from paying almost double that my previous company was going to charge! Thank you!"
We responded:
"Denise, I appreciate you review of Shane and our agency! I am pleased we were able to assist you with your auto insurance, condo insurance, and umbrella...so important! We look forward to working with you in the future to ensure you are confident and comfortable with everything we recommend. "
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Martha Moyers

February 18, 2025

5  out of  5
rating by Martha Moyers
"I am a recent customer with State Farm and spoke with your Agent- Shane McAllister. He answers my questions and helped me so much. Explained everything to me that I needed to have."
We responded:
"Thank you Martha for the great review! I am so glad Shane was able to assist you. We look forward to working with you on your auto insurance!"
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Steve Lehota

February 12, 2025

5  out of  5
rating by Steve Lehota
"I want to thank Elli Thomas for going over my insurance quote and explaining every part of my plan.."
We responded:
"Appreciate the great review on Elli and our office. Thank you for choosing us for all of your insurance needs! These reviews keep us in the #1 spot for best insurance agencies in Stark county!"
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Kathy Nohl

February 12, 2025

5  out of  5
rating by Kathy Nohl
"i had really good service elli was so great she really helped me out so much its so nice to actually nice to talk to a real person not automated. ty elli i highly recomend her."
We responded:
"Thank you Kathy for the great review and for choosing us for your auto insurance and renter's insurance needs! Your review continues to keep us as the best insurance agency in Stark county!"