State Farm® Insurance Agent Brad Carpenter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Solomon
August 31, 2024
5
out of
5
rating by Beth Solomon
"They are wonderful and very nice to deal with. They took the time to explain everything and looked for more things to help with saving me money. Love them!!!!"
We responded:
"Thank you Beth for the review and recognizing how much we care! I appreciate you being with us for so long and keeping us the #1 insurance carrier in Ohio!"
Jenna Smith
August 30, 2024
5
out of
5
rating by Jenna Smith
"So happy with my experience with Shane. Very kind, personable, & explanatory throughout the entire process."
We responded:
"Thank you Jenna for the great review! Shane is an awesome part of our team and your review is right on! I appreciate you choosing us for your auto insurance, disability insurance, and life insurance as these are all important in protecting your future! "
Allen Zitney
August 25, 2024
5
out of
5
rating by Allen Zitney
"Everything was so easy to change and they saved me money for better coverage ,good people all around."
We responded:
"Hello Allen...thank you for the great review of our office. I am pleased we were able to save you money and help with better coverage on your auto insurance policies and renters insurance. Thank you for helping us be the #1 auto insurance in Ohio!"
Elijah Arelt
August 23, 2024
5
out of
5
rating by Elijah Arelt
"I have no complaints what so ever from this office, they’ve been extremely helpful getting new vehicles added to my plan and getting discounts on my existing vehicles"
We responded:
"Thank you Elijah for the 5 star review! I appreciate you choosing us for your auto insurance and life insurance as they are vitally important! Please continue to tell others to help us stay #1 in auto insurance and life insurance in Stark and Summit counties."
Robert Dressler
August 22, 2024
5
out of
5
rating by Robert Dressler
"The Brad Carpenter State Farm Team has been great, professional and care about your needs."
We responded:
"Thank you Robert for the kind words about your team. We are here to serve you and appreciate you choosing us to handle your auto insurance needs!"
Danielle Bailey
August 19, 2024
5
out of
5
rating by Danielle Bailey
"I had a wonderful experience with Elli Thomas. After our initial phone conversation, she made it seamless and easy to switch companies. She was very helpful and made the entire process manageable. I highly recommend Elli to anyone."
We responded:
"Thank you Danielle for the outstanding review of Elli! I appreciate you choosing us for your auto insurance and home insurance. Customers like you are what keep us #1 in insurance in Ohio!"
Mara Lemasters
August 16, 2024
5
out of
5
rating by Mara Lemasters
"Wonderful experience with Shane! Very happy I went with State Farm Insurance."
We responded:
"Thank you Mara for the 5 star review on Shane! I appreciate you allowing us to protect you with auto insurance and keeping us #1 in Ohio!"
Jenny Mason
August 8, 2024
5
out of
5
rating by Jenny Mason
"Brad was very knowledgeable, answered all my questions and provided me with services I didn’t even know I was able to add on to my policy."
We responded:
"Thank you Jenny for the kind words about Shane in our office! We enjoy educating and protecting families from the unexpected. Working with great clients like yourself makes the job even more fun and exciting! "
Cara Smith
August 1, 2024
5
out of
5
rating by Cara Smith
"We were referred by our friends and were so BLOWN AWAY by the excellent and expedient service we received for both auto and homeowners insurance! Elli was AWESOME!! WOW!! Thanks so much for making our experience a great one!!!! (Is there a place for more than 5 stars?!! 😊)"
We responded:
"Thank you Cara for the amazing review! Seriously...amazing review of Elli! I appreciate you trusting us to protect your assets with auto insurance and home insurance! We truly enjoy helping people all over the great state of Ohio!"
Julia Hartman
July 31, 2024
5
out of
5
rating by Julia Hartman
"Wonderful doing business with you."
We responded:
"Thank you for the amazing review! Appreciate you keeping us as the #1 insurance company in Summit and Stark counties!"
Kimberly Wensil
July 29, 2024
5
out of
5
rating by Kimberly Wensil
"Very professional, courteous, all around exceptional"
We responded:
"Thank you, Kimberly, for taking the time to leave us a great review. I appreciate you giving us the opportunity to protect you and your assets. We are grateful you chose us for your auto insurance, home insurance, and umbrella insurance needs and keeping us #1 in Ohio!"
Anthony Thacker
July 26, 2024
1
out of
5
rating by Anthony Thacker
"Brad has a great team but he is still stuck in an era where the color of your skin matters. Gave me racist vibes from the first moment of speaking with him. If you are of any ethnicity I would find another State Farm!"
We responded:
"My only interaction with Anthony was during an interview to which he was LATE so I decided not to interview him. "
Karen Augustine
July 25, 2024
5
out of
5
rating by Karen Augustine
"I have had state farm insurance for at least 35 years and I have been treated like family and my agents and their teams have been fabulous,,professional, respectful, knowledgeable and friendly and helpful. Thank you today to Ellie and Eli for helping me. Brad Carpenter State Farm and team are awesome!!"
We responded:
"Karen you are so sweet and we enjoy working with you and your family. Trusting us is the best compliment you can give to my agencies. Thank you for working with us for all of your insurance needs!"
stanyale jasper
July 12, 2024
5
out of
5
rating by stanyale jasper
"I got a quote from Shane McAllister and I was really impressed on how he broke everything down to me, he explained why each coverage was important and the meaning of each coverage that was offered. I got a better understanding of why higher liability is important, he gave me options to fit my budget and I look forward to doing business with all state because of that!"
We responded:
"Thank you Stanyale for the impressive review of Shane and our office! Our goal is to educate and make sure you have the best coverage for your personal situation. We too look forward to working with you for all of your insurance needs."
Steve Darrah
July 11, 2024
5
out of
5
rating by Steve Darrah
"I had a wonderful experience with Elli Thomas. After our initial phone conversation, I made a sit down appointment with her for the following day. She had prepared several plans with options for my review. She explained them in detail and answered all my questions. The office manager and Brad Carpenter where a pleasure to meet as well. I saved a good amount on my auto plan and Elli saved me the trouble of canceling my existing plan. I highly recommend State Farm, especially Brad Carpenter's branch office to anyone! Love their kindness, professionalism and ability to explain what their insurance can do for you."
We responded:
"Thank you Steve for the amazing review! The pleasure was all ours in meeting you and going through how we can best protect your family. Thank you for trusting us with your auto insurance, home insurance, and recreational insurance needs. I look forward to our ongoing relationship and serving your family. "
Wrae Vince
July 3, 2024
5
out of
5
rating by Wrae Vince
"State Farm agent, Shane McAllister, was extremely kind and helpful when we needed to find new homeowners and auto insurance. He went above and beyond to help us choose the right insurance for us. Great customer service!! We will refer our friends and family to Shane for any insurance needs!"
We responded:
"Thank you Wrae for the great review on Shane! He is a rockstar and enjoys taking care of people. I appreciate you trusting us with your auto insurance and home insurance needs. Looking forward to working with you!"
Syd Moldovan
July 2, 2024
5
out of
5
rating by Syd Moldovan
"Very happy! Today is my first time getting renters insurance and Ryan from Brad carpenter State Farm was extremely helpful! Thank you again for making this easier than I could have planned!"
We responded:
"Thank you Syd for the kind words! I am pleased to hear Ryan took great care of you. I look forward to us being able to assist you with all of your insurance needs!"
Allie Finney
July 1, 2024
5
out of
5
rating by Allie Finney
"Shane was so helpful and understanding. He definitely puts customer service first!"
We responded:
"Hello Allie...thank you so much for the amazing review! You are spot on when it comes to Shane and our team about putting customers first. I appreciate you choosing us for your insurance needs!"
Karlin Martin
June 25, 2024
5
out of
5
rating by Karlin Martin
"Shane McAllister, great guy to talk to. Very helpful and excellent explaining your plan with you."
We responded:
"Thank you Karlin for the great review! I am pleased to hear Shane was able to take care of your antique auto needs! "
Elaine Karp
April 23, 2024
4
out of
5
rating by Elaine Karp
"Have never met Brad. We have been there a couple of years, only talk to his secretary who has been helpful."
We responded:
"Thank you Elaine for the review! We appreciate you choosing us for your auto insurance needs and keeping us #1 for auto insurance! Please let me know how we can earn a five-star rating! I truly value your feedback!"
Anita Russell
April 16, 2024
5
out of
5
rating by Anita Russell
"Mr. Erik Long well did a excellent job representing your company he was patient and knowledgeable I thank him for his service"
We responded:
"Thank you Anita for the amazing review on Erik! I am so pleased you chose us for your auto insurance needs and keeping us the #1 choice in Stark and Summit counties!"
Kelly Starr
April 10, 2024
5
out of
5
rating by Kelly Starr
"First off I am a roofing contractor (Crest Roofing) and the majority of our business are insurance claims. Needless to say we don’t always see things the same way. But we installed a roof recently and Brad was the agent for the homeowner who had State Farm Insurance. And I will say this, it has been one of the most pleasant experiences I have ever had. Brad and Brittany were exceptional and very very fair I couldn’t have asked for a better group to work with. I am buying a new home soon and I will definitely place insurance with these guys. Very very good organization to deal with they went the extra mile for their homeowner!"
We responded:
"Thank you Kelly for the amazing review! I appreciate you understanding the relationship between two companies like ours and the importance of working together to take care of the customer. Congrats on your home purchase and we look forward to taking care of you as a client!"
Klay Krumm
April 2, 2024
5
out of
5
rating by Klay Krumm
"Shane is all you can ask for when looking for any type of insurance. Honest, knowledgeable, and straight to the point. He knows what he is talking about and provides great service. More than happy to have switched to State Farm because of him and saved a lot of money with better coverage too."
We responded:
"Thank you Klay for the awesome review! I am pleased Shane was able to help you out with all of your insurance needs. We appreciate you making us your home and auto insurance choice in Stark county!"
Keno Sultan
March 25, 2024
5
out of
5
rating by Keno Sultan
"I want to send a shout-out to Alexa and Ryan. I was hoping to get a hold of Brad to express my concerns but both those two were there to assist me when I needed it. I appreciated it very much and would recommend those two to anyone even if you need to talk to them!"
We responded:
"Hi Keno! I truly appreciate your kind words. I have a great team to help because I am not always available due to meetings. Thank you for recognizing my great team!!"
Jasent Ullom
October 6, 2023
5
out of
5
rating by Jasent Ullom
"Shane was extremely helpful and informative with helping me switch from nationwide. He saved me a ton on my car insurance and renter's."
We responded:
"Thank you for the amazing review! We appreciate you choosing us for your auto and renter's insurance and making us your #1 insurance provider in Stark County!"