State Farm® Insurance Agent Brad Carpenter

"This man is such a horrible person to work with. He speaks down to you as if I don't have two brain cells to put together. I would NEVER want to work with him again."

"Unprofessional and lacks customer services. Did not utilize their services."

"Bad service, wouldn’t recommend"

"Totally rude and unprofessional as a salesperson definitely wouldn’t want to work for or deal with in any way."

"Super simply and efficient. Got exactly what I needed fast and cheaper than my old insurance company!! Shane was my agent and he was amazing I’d recommend him to anyone"

"I love these guys.They did a great job, would get me insurance in a matter of an hour.While I was even at the b m v and dropped my price , a hundred dollars from what I was paying , so all in all , these guys deserve a great review and they're good company to be with"

"Shane is always so great to work with. Answers all questions thoroughly and great customer service all around."

"I had a great experience here at State Farm on Portage branch in Massillon. Come see Chanda Martin."

"Chandra Martin was a delight to work with! My sister passed away suddenly out of state and she worked with me getting home owners coverage. She made everything easy for me during this stressful time. I would highly recommend using this State Farm Insurance agent!!!"

"Shane has worked with me for about a week trying to get me settled. I started by calling about business insurance, and I have switched my personal car over so far. Next month I will be moving multiple motorcycles onto my personal insurance as well. While several more phone calls were involved, I absolutely love that once he found out my business partner had a personal policy with another office, he looked them up and sent me to them for our business needs. I don't know of many insurance agents with that kind of honesty, and that is the main reason I came back to Shane for my new policies."

"I was very well attended. They helped me with everything I needed and were very patient with me throughout the whole process. Great service!”"

"Chandra is absolutely professional and understood my concerns. The best agent I have ever talked to!! They cut my insurance bill in half. 100% recommend!!!"

"Chandra was very professional and an excellent communicator. We arranged the coverage I needed."

"Just changed insurance company after many years and had a great experience doing so! Thanks Elle!"

"I had a great experience with Chandra. She was friendly, knowledgeable, and eager to help"

"Shane was very help and super nice and easy to work with."

"I had a great experience with State Farm- Brad Carpenter office-, specially Elli Thomas! She was very helpful quick and knowledgeable! I have multiple policies with them and I always get a good and a quick response. I definitely recommend this company for their professional services!"

"Ellie was very patient and understanding when I called about changing insurance from another provider to State Farm. Even through my frustration and anger she was very sympathetic and professional to get me through it. She took the time and effort to get all of my insurance needs to the price I needed. I only wish I had called sooner!"

"Shane has been of the most helpful by helping my wife and I switch over to State Farm so we can save money."

"My agents name is Shane and I cannot express how wonderful of a person this gentleman is. He has helped with so many issues and has talked us through every question we’ve had. And he speaks to you like you’re having a normal phone conversation not like he’s trying to sell you something which I Greatly appreciate. I could not ask for a better agent or a better insurance firm. If anybody asks me for a good insurance company I would 100% send them in the direction of Shane any day of the week. Good job and keep up the great work!"

"Shane did an amazing job!"

"Elli was my point of contact for changing auto and home insurance companies. She was prompt on quotes, answers to questions I had, and the final touch on moving over to State Farm. Very much appreciated working with her. Wish her continues success with State Farm."

"Shawn has always been very professional and very helpful with everything. He always makes sure I have w h at i need. Thank you Shawn"

"Shane was amazing and helped me with whatever I needed quickly and efficiently. Will definitely refer some friends to him and the company!"

"Brad and his employees are always helpful and first class! They never disappoint or act as if they are inconvenienced… Great people!"