Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Donnan

Christina Donnan

September 26, 2026

5  out of  5
rating by Christina Donnan
"Shane was super friendly and helpful and a real joy to talk to definitely made me feel like part of the family."
We responded:
"Christina, I am grateful for your 5 star review and appreciate you mentioning how Shane was helpful with our auto insurance and life insurance. Our goal is to make you feel comfortable and confident in all that we do for you. I am glad this was the case!"
Profile photo of Camy Marquez

Camy Marquez

September 25, 2026

5  out of  5
rating by Camy Marquez
"The best choice I could have made! 💪🏻Everyone was so friendly and welcoming from the moment I walked in. Sheila was wonderful and made me feel comfortable right away, and Shane was amazing at explaining everything clearly and answering all my questions.

I really appreciated that he took the time to go over different policy options and help me find the coverage that fit my needs. I highly recommend them! Great service and such a friendly team!

And they also speak Spanish, which is definitely a big plus if you’re not completely comfortable with English! 😅"
We responded:
"Camy, it’s wonderful to know Sheila and Shane took the time to make your policy options easy to understand and helped you feel comfortable throughout the process! We’re especially thankful our Spanish-speaking team could make communication easier for you. Thanks for trusting our team and for recommending us!"
Profile photo of Keith Spetich

Keith Spetich

September 22, 2026

5  out of  5
rating by Keith Spetich
"I highly recommend him to anyone who is thinking about changing insurance companies. He saved me a lot of money.He was very polite and very nice to work with and knew whatvhe was talking about. I would recommend him to anyone."
We responded:
"Thanks so much for the recommendation, Keith! We're thrilled to hear that we were able to save you money and provide such a positive experience. We truly appreciate your trust and support in our agency!"
Profile photo of Marie Sliman

Marie Sliman

September 18, 2026

5  out of  5
rating by Marie Sliman
"Very nice experience quite knowledgeable really pleasant and I appreciate it"
We responded:
"Marie, we loved hearing from you! It's great to hear that you found our team knowledgeable and pleasant. We appreciate your trust in our agency for your insurance needs. "
Profile photo of Micah Rathbun

Micah Rathbun

September 17, 2026

5  out of  5
rating by Micah Rathbun
"Great at communicating with me on the phone and made things very easy to get done quickly!"
We responded:
"Hi Micah, thanks for highlighting our communication efforts! We're happy to hear that everything was easy and quick for you. If you need anything else, feel free to reach out. "
Profile photo of Randle Turney

Randle Turney

September 16, 2026

5  out of  5
rating by Randle Turney
"Branden, was extremely helpful with getting everything set up for my switch over to State Farm! Extremely quick and knew all the answers! Couldn’t speak enough for all the help he was!"
We responded:
"Hi Randle, we're glad you shared! Branden will be thrilled to hear how much you appreciated his quick and knowledgeable assistance during your switch to State Farm. We're grateful for your trust in our agency and look forward to being here for your insurance needs."
Profile photo of Julie Carpinelli

Julie Carpinelli

September 15, 2026

5  out of  5
rating by Julie Carpinelli
"I worked with Branden and he helped me to save money on my car insurance and to even have a lower deductible! Branden was friendly and so easy to work with. He made himself available when I had the time !"
We responded:
"Hi Julie,

Thank you for sharing your experience with Branden! It's great to hear that he was able to help you save money on your car insurance and lower your deductible. We're glad he made the process easy and convenient for you.

"
Profile photo of Dan

Dan

September 14, 2026

5  out of  5
rating by Dan
"Lydia G was great! She took time to go over my policy to save me money. Great personal attention. Highly recommend"
We responded:
"Thanks, Dan! Lydia will be thrilled to hear your appreciation for her efforts in reviewing your policy and saving you money. We truly value your recommendation and are here whenever you need assistance with your insurance."
Profile photo of женя хрустальов

женя хрустальов

September 14, 2026

5  out of  5
rating by женя хрустальов
"Excellent service—arranging the insurance took about 10 minutes, and I got answers to all my questions. It was a pleasure dealing with Brandon."
We responded:
"Женя, we’re thankful you took the time to share your experience! Sounds like Brandon made things easier by being efficient and taking the time to answer all your questions. Thanks for trusting our team with your insurance needs!"
Profile photo of Liz Rayford

Liz Rayford

September 11, 2026

5  out of  5
rating by Liz Rayford
"Brad and his team were very professional, informative and did not pressure me to sign up for anything I did not need"
We responded:
"Liz, it means a lot to know our team gave you the kind of experience you were looking for! We love hearing that our approach was professional and informative while still giving you the space to make the decision that felt right for you. Thanks for trusting our team with your insurance needs!"
Profile photo of Keith Wells

Keith Wells

September 9, 2026

5  out of  5
rating by Keith Wells
"John was very patient and helpful!"
We responded:
"Keith, this is wonderful to hear! We're happy John made sure you felt supported and took the time to help with your insurance questions. Thanks for trusting our team!"
Profile photo of Nate Yoder

Nate Yoder

September 3, 2026

5  out of  5
rating by Nate Yoder
"Awesome guys to deal with, easy and fast services,highly recommend!!!"
We responded:
"Thank you for trusting our team, Nate! We are pleased to hear that you found our team easy to work with and our services prompt. If you ever need assistance with your insurance coverage, please feel free to reach out."
Profile photo of Dmitriy B

Dmitriy B

September 2, 2026

5  out of  5
rating by Dmitriy B
"Shane spent a lot of time working on my quotes and was able to provide me with a very good coverage at a reasonable price."
We responded:
"Dmitriy, thanks so much for sharing this! We’re glad Shane took the time to work through your quotes and help you find coverage that fit your needs at a reasonable price. It’s always nice when the process feels simple and you know you’re getting a good value. Thanks for trusting our team!"
Profile photo of William Coleman

William Coleman

September 1, 2026

5  out of  5
rating by William Coleman
"The agent I talked to was detailed in his responses when helping with questions I had"
We responded:
"William, having someone take the time to really answer your questions can make all the difference! We’re glad our agent was able to provide the details you needed and make the conversation a helpful one. Thanks for sharing your experience with us—we’re always here whenever you need a hand with your insurance!"
Profile photo of Linda Bartlett

Linda Bartlett

August 27, 2026

5  out of  5
rating by Linda Bartlett
"Always pleasant and ready to help."
We responded:
"Linda, your five stars are a nice compliment to our office. Thanks for taking the time!"
Profile photo of Noor Vadla

Noor Vadla

August 24, 2026

5  out of  5
rating by Noor Vadla
"Lydia is the BEST!!! She is so quick and thoughtful when you ask any questions! She makes sure everything is as clear as possible and makes the entire instance so painless! I honestly cannot recommend her enough!"
We responded:
"Noor, we love hearing that Lydia made your experience feel seamless from start to finish! Her dedication to providing helpful, efficient service is exactly what we strive for. Thank you for the enthusiastic feedback and for trusting our agency with your insurance needs!"
Profile photo of Artiom Fernandez

Artiom Fernandez

August 21, 2026

5  out of  5
rating by Artiom Fernandez
"Great service, good rates. Eleanor was super easy to work with, give her a raise!"
We responded:
"Artiom, we're delighted to hear that Eleanor made your experience with our agency so positive and that you found our rates competitive. If you ever have any questions or need assistance with your insurance coverage, don't hesitate to reach out."
Profile photo of Crystal Williams

Crystal Williams

August 17, 2026

5  out of  5
rating by Crystal Williams
"Shane you need a raise! Thank you for explaining things answering questions and taking the time for me. You sir are a powerhouse and saved the day"
We responded:
"Sounds like Shane really came through for you, Crystal! We’re grateful he was able to assist you effectively and leave such a positive impression. Thanks for sharing your experience and giving him a well-deserved shoutout!"
Profile photo of Julian DePizzo

Julian DePizzo

August 13, 2026

5  out of  5
rating by Julian DePizzo
"Alexa has been very helpful throughout my time with state farm making everything super simple and easy."
We responded:
"A smooth, no-hassle experience is always worth celebrating, Julian! We’re grateful Alexa has been there to make things easier and more straightforward. Thanks for sharing your feedback and giving her a well-deserved shoutout!"
Profile photo of Jill Dunn-Bouton

Jill Dunn-Bouton

August 12, 2026

5  out of  5
rating by Jill Dunn-Bouton
"Great Agent and Lydia is always so wonderful to work with, very caring staff."
We responded:
"Hello Jill! Thank you for the awesome review of Lydia and our office. I am so appreciative you choose to work with us for your auto insurance, condo insurance, and umbrella insurance. These are all so important! This is what keeps us #1 in Ohio for all of your insurance and financial needs."
Profile photo of Crystal Sanko

Crystal Sanko

August 12, 2026

5  out of  5
rating by Crystal Sanko
"Amazing team and I would recommend to anyone! Tysm"
We responded:
"I appreciate your 5 star review Crystal! I am so glad to see we were able to take care of your auto insurance and home insurance. We are honored you selected us to protect what's most important to you. This review will continue to help us protect more in the community!"
Profile photo of Dawn Espinoza Cruz

Dawn Espinoza Cruz

August 11, 2026

5  out of  5
rating by Dawn Espinoza Cruz
"Lydia Grooms “IS THE BOMB”!!!!!! I been with State Farm now for over 5 years and I have NEVER been disappointed!!! Thank you Lydia"
We responded:
"Thank you for your enthusiastic feedback, Dawn! We're delighted to hear that Lydia has made such a positive impact on your experience with our agency over the past five years. If you ever need assistance with your insurance coverage, feel free to reach out to us."
Profile photo of Jasmine Westendorf

Jasmine Westendorf

July 31, 2026

5  out of  5
rating by Jasmine Westendorf
"10/10 experience, very helpful, transparent, honest, all around wonderful service"
We responded:
"Trust and clear communication are at the heart of what we do! We’re pleased to hear our team provided the helpful and honest service you were looking for, Jasmine. Thank you for sharing your experience, and we look forward to continuing to be a resource for your auto insurance and future needs."
Profile photo of Devon Ballard

Devon Ballard

July 28, 2026

5  out of  5
rating by Devon Ballard
"I called State Farm to get a quote for my 4 vehicles and my home. I’ve been with a competing insurance company for 10 years. After a claim and a bit of mishap I decided to shop around.

I called State Farm after hours. A lady named Becca that actually spoke English was super helpful she got me in touch with
John H. At the brad carpenter location.

He was very very helpful and very good at communicating. He answered all of my questions willingly some without me even having to ask. He even saved me a couple hundred bucks a month. I am very pleased so far with State Farm.

(Like a good neighbor.. State Farm is there)"
We responded:
"What a great experience to hear about, Devon! We’re happy Becca and John H. were able to provide helpful guidance and find ways to save on your insurance. Thank you for choosing our team—we’re grateful for the opportunity to help protect what matters most to you."
Profile photo of Robert Sole

Robert Sole

July 24, 2026

5  out of  5
rating by Robert Sole
"Listen state farm came in clutch for me! I just bought a motorcycle and the dealership was closing at 6. I was able to call them and get insurance on the bike 30 minutes before close and I was shocked at how honest and open they were about pricing and coverage. I walked away with a bike in record breaking time with full coverage insurance and a small life policy for a little over 40 dollar's. My agents brad carpenter and honestly hes been very solid for me and my vehicle coverages. Highly recommend him and his crew to handle your insurance policies!"
We responded:
"Robert, we’re so glad you trusted our team during such an important moment! We’re happy we could help get your motorcycle insurance set up quickly, even with the dealership closing soon. It’s great to know you appreciated the clear pricing and coverage options. We’re pleased to work with you and are always here when you need us."